PRIVACY NOTICE

INTRODUCTION

This Privacy Notice explains how we collect, use, disclose, retain and protect Personal Data when you visit or use the Website, create or use an Account, play casino games, place sports bets, participate in promotions or loyalty features, make payments, contact us or otherwise use our Service.

We value your trust and take reasonable technical, organisational and contractual measures to protect Personal Data. Please read this Privacy Notice together with our Terms and Conditions, KYC Policy, Responsible Gaming rules and any notices presented when we collect specific information from you.

DEFINITIONS

Data Controller - the natural or legal person that determines why and how Personal Data is processed. MJMotion Ltd. is the Data Controller for the processing described in this Privacy Notice.

Personal Data - any information relating to an identified or identifiable individual.

Processing - any operation performed on Personal Data, including collection, recording, storage, use, disclosure, analysis, restriction or deletion.

Account - a registered player account used to access the Service.

Service - the Website, mobile application (where available), casino games, sports betting, payment, promotions, loyalty, customer support and related features offered by us.

User or you - any visitor, applicant, registered player or other individual using or communicating with the Service.

ABOUT US

The Website https://gg.bet/ is owned and operated by MJMotion Ltd., registration number 2025-00817, registered in Saint Lucia with its official address at Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia (the “Company”, “we”, “us” or “our”).

The Company licensed and regulated by the Tobique gaming Commission and operates under License No 0000133.

Payment processing services are provided by Zenvorix Ltd, a payment agent incorporated in Cyprus with company number HE 488321 and registered office at Kastorias, 5, Kato Polemidia, 4152, Limassol, Cyprus and other payment institutions may also process Personal Data under their own legal and regulatory obligations.

For privacy questions or requests, contact us at [email protected].For general customer support, contact [email protected]or use the live chat available on the Website.

1. What types of data do we collect?

We collect various types of data when you interact with us and use our services. Most of the time, data is directly provided by you – for example when you register for the first time. Other cases would include third parties or publicly available sources sharing information about you.

Information you provide to us:

Name, email address, telephone or mobile phone number, postal address, date of birth and gender;
Documents required to fulfill our obligations under AML/CFT legislation such as photos of you and your documents and proof of address, other sufficient evidence (to verify your person);
Financial information – the Website uses SSL encryption that ensures the confidentiality of your information in the transmission of data. The payment operations are carried out entirely through the secure server of the payment gateway. However, we may store your deposit and withdrawal history and the limited payment information (for example, the last four digits of your credit card, bank issuer, etc.);
Login details, which include password and username.

While you are using our services:

Information regarding how you interact and use products available at the Website;
Communications with our personnel, for example calls, emails and messages via our live chat;
Data regarding your location, traffic information, IP address;
Operating system and platform of the devices you used to visit the Website, browser type and version, browser language, time zone setting;
Marketing information which indicates whether you would like to receive marketing advertisement from us or our partners;
We may also access public records made by you, for example, social media.

We may use Aggregated data, for example statistical or demographic data for testing, research, analytics, development, and Website improvement purposes. Such data may be derived from the data you provided to us, however, such data is held anonymized, thus disallowing anyone to identify you and as a result, such data is not considered to be personal. This data is used for example to see how many users of specific age use a certain feature on the Website.

On some rare occasions if you decide to self-exclude yourself from using the services on the Website we will grant you this right and keep such request. Such data is not considered to be data that relates to health.

Responsible gambling information: information that may indicate potential problem gambling or gambling-related harm, including self-exclusion status, responsible gambling programme records, player-set limits and behavioural indicators of compulsive or harmful gambling patterns.

AML/CTF, sanctions and financial crime information: information relating to criminal convictions, alleged offences, suspicious activity, fraud indicators, proceeds of crime, sanctions screening results and other information required for AML/CTF, sanctions, fraud prevention and financial crime compliance.

2. How do we use collected data?

Collecting the above-mentioned data is crucial in order to provide you with our services. The non-provision of the personal data required by law or contract would have the consequence that the contract with you could not be concluded and you could not use our services. Additionally, some data is used to personalize and improve the usage of our services and reach out to you with important information from time to time. You are not obliged to provide us with this personal data.

Legislation requires us to identify the lawful basis on which we process the data we acquired from you. There is no unified way to describe the lawful basis of our processing, thus they are split in the following subsection.

Firstly, we are required to execute the contract with you. By using the Website, you have agreed to our Terms and Conditions and other Policies (collectively referred as “the Terms”), which are a contract setting our mutual rights and obligations while using the Website.

We rely on the contract to register your account and provide you with betting and gambling services, other activities or online content;
From time to time you may need to reset a password receive a service message about maintenance or a notification about the update about the Terms or other situations which we categorize as “Website administrating purposes”;
To process your transactions.

Secondly, gambling and betting is heavily regulated activity and thus, we are obliged to follow the legal obligations set for the providers by the regulators and other authorities. In order to fulfill those obligations, we rely on the data we acquired from you.

This for example includes:

To make sure we offer our services to eligible persons (for example, over 18 years old, who did not self-exclude themselves from gambling/betting activities, coming from a location where we have the right to provide our services under the license granted to us, etc.);
Crime detection, prevention, and prosecution (this is why specific verification procedures are in place and you are obliged to follow them);
To verify your identity and establish the source of funds in any transaction (we are required to prevent usage of our services for the purposes of money laundering and other criminal activities);
To carry out appropriate anti-fraud checks;
To assess and manage any potential risks and prevent problem gambling.

In addition, for sensitive and legally regulated data, we process the data concerning you for the following purposes and legal bases:

Purpose	Description	Legal basis
Responsible gambling and player protection	We may process information that indicates potential problem gambling or gambling-related harm. This may include self-exclusion status, responsible gambling programme records, player-set limits and behavioural indicators of compulsive or harmful gambling patterns.	Compliance with applicable gambling laws and regulatory requirements. Where the information is treated as health-related data, we process it only where permitted by applicable law for substantial public interest, player protection or similar regulatory purposes.
AML/CTF, sanctions and financial crime prevention	We may process information relating to criminal convictions, alleged offences, suspicious activity, fraud indicators, proceeds of crime, sanctions screening results and other information required for AML/CTF, sanctions, fraud prevention and financial crime compliance.	Compliance with applicable AML/CTF, sanctions, fraud prevention and gambling laws. Criminal convictions and offences data is processed only where authorised by applicable law.

Thirdly, we have our legitimate interests in the processing as set below. We shall not process any data if our interests are overridden by your rights, freedoms or interests. This includes the following:

a. To improve our services and products

To make your usage of the Website user-friendly;
For testing the new products or upgrading already existing ones;
In order to analyze the effectiveness of our marketing measures.

b. To make your experience personal

For instance, we could use the history of games you played to provide a personalized recommendations of games that you might like;
Or we can get the geolocation data to provide you with the services in your native language, if we have such possibility;

c. To be able to detect and prevent violation of our Terms.

d. Simply, to contact you:

To respond to the issues, you may have from time to time while using the Website via email, live chat, or by phone;
From time to time you may be invited to fill a survey about your experience on the Website. Such activities are not mandatory and you may decline the request. Such decline will not in any way affect your ability to use the Website.

Fourthly, under your explicit consent.

If have consented to receive information about offers and news about our products through various means of communication, such as email, SMS, phone, etc., we will send you the relevant information.

You can withdraw your consent at any time by phone or in writing. You can opt out of marketing communications at any time by contacting our customer support team or by following the “Opt out” instructions included in any marketing communications you may have received from us. If you opt out, you will not receive any more marketing materials. To opt out of receiving push notifications, you can simply disable push notifications in your device settings.

3. Who we share your personal data with

During the course of business, we are required to share data including your personal data to third parties. In this cases we make sure that such third party entities have sufficient level of data protection and security and that eligible level of safeguards are used during the transfer.

We have the right to share your personal data to third parties, including but not limited to police, banks, financial integrity units, address and ID verification system providers, payment service providers and other financial institutions for anti-money laundering, crime prevention and/or control purposes. Furthermore, we reserve the right to disclose your personal data to relevant third parties, such as regulators, financial integrity units, notably when we have reasonable grounds to suspect irregularities involving your account.

We may share your data for regular operation purposes, such as payment services, banks, customer communication tools, ID verification tools, game suppliers etc.;

We may share your information with third party entities such as transport companies or other entities with whom we cooperated during our promotional activities in which you took part in order to deliver the winnings or prizes to you;

We may share your information when we are required to establish, exercise or defend our legal rights;

When we are ordered by regulatory body or authorized authority;

With external auditors who may carry out independent checks as part of our accreditations;

To third party entity in case we sell or transfer (or enter into the process of negotiation) of our business or any of our rights or obligations under any agreement we may have with you. If the transfer or sale goes ahead, the organization receiving your personal data can use your personal data in the same way as us;

To any other successors in title to our business.

4. How we store and when we transfer your personal data

We can globally store, access, and facilitate the transfer of Personal Data. We assess international data transfers and implement appropriate measures to safeguard your Personal Data in compliance with the principles defined in this Privacy Notice.

Measure	Description
Adequacy decision	If your Personal Data is transferred to countries outside the European Economic Area (“EEA”), we ensure the recipient country has received an adequacy decision from the European Commission. For more information about adequacy decisions, click here.
Appropriate safeguards	To transfer personal data to recipients lacking an adequacy decision, we may utilize standard contractual clauses that have been approved by the European Commission or other legally recognized transfer mechanisms. For more information about standard contractual clauses, click here.

If you want further information on the specific mechanism used by us when transferring your personal data outside the EEA, please contact us.

5. How long do we keep your personal data?

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

6. Security of the data

We are committed to protect the data entrusted to us. We use all reasonable measures to ensure that all information collected while you are using the Website is treated securely and in line with this Policy and applicable legislation in the field.

Access to sensitive and legally regulated data is restricted to authorised personnel, systems and service providers with a legitimate need to access it for responsible gambling, AML/CTF, sanctions screening, fraud prevention, security or other applicable legal and regulatory purposes. We use appropriate technical and organisational measures to protect such data against unauthorised access, disclosure, alteration or loss.

7. Your rights

Subject to applicable legislation you are entitled to exercise specific rights in regard to your personal information. You can exercise each of this rights by contacting our DPO or Customer Service by naming the right you wish to exercise and by stating a reason for such request, if applicable.

1) Right to access

You have the right to know whether we are processing a personal data about you, and obtain a copy of such data if we indeed process it. Please keep in mind that we process various types of data and disclosure of such data to the person to whom such data does not belong may cause harm to a data subject. Thus you may be required to provide additional proof in order for us to be able to identify a person making a request.

2) Right to rectify the information we have about you

You have the right to request that information that we hold about you to be changed if the data is incorrect or not up to date. For example, you got married and changed your surname, or your address changed.

3) Right to delete the data we hold about you (“Right to be forgotten”)

You have the right to ask us to delete the data we hold about you if there is no good reason for us to keep processing it.

This right is not absolute, since we have our legal obligations to retain personal information of the users for anti-money laundering, crime prevention, etc. purposes. If we cannot comply with your request, we will let you know about it.

4) Right to restrict processing

You may ask us to stop processing data for particular purpose or as a whole. We will still store your data, but we will not use it for our particular purposes, if you have reasonable grounds to ask for it. Note that this right is not absolute and in certain situations you may be declined in your request.

5) Right to data portability

We will provide you with the copy of data in easily understandable form, so you can use such information for your purposes. We may need additional verification from the person who is making such request due to the reasons described above.

6) Right to object

You may object to our processing of your personal data for marketing purposes, or other situations where you believe we have no legal ground to process information

7) Right to withdraw consent

If we rely on your consent to process your data, you have the right to withdraw such consent at any time. To withdraw your consent, please contact our customer support team or follow the “Opt out” instructions included in any marketing communications you may have received from us.

8. Cookie Policy

Cookies are files with small amount of data which are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

Types of Cookies we may use:

Cookie category	Description	Lawful bases
Necessary cookies	These cookies are necessary for allowing users to navigate around our website and access features.	Necessary for the performance of a contract
Functional cookies	These cookies allow the website to offer enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have included on our pages. If you do not allow these cookies, some or all of these services may not work properly.	Consent (if required under applicable law)
Marketing cookies	These cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertisements as well as help measure the effectiveness of an advertising campaign.	Consent (if required under applicable law)
Performance cookies	To provide functionality to the website and help us deliver our Services.	Consent (if required under applicable law)

Here is a list of links which will help you to understand how to manage your cookies preferences:

· Information about cookies in general.

· How to manage your cookies in Mozilla Firefox.

· How to manage your cookies in Chrome.

· How to manage your cookies in Safari.

· How to manage your cookies in Microsoft Edge.

9. The right to lodge a complaint

If you believe we mishandled your data, you can complain to our Data Protection Officer by emailing [email protected].

If you are not satisfied with a response or believe that we process your data not in the accordance with the applicable legislation, you have the right to lodge a complaint with a supervisory authority, in particular in the country of your habitual residence, place of work or of an alleged infringement. We kindly ask that you please attempt to resolve any issues you may have with us first (even though, as stated above, you have a right to contact the competent regulator at any time).

10. Changes to the Policy

We may amend this Privacy Notice from time to time in order to reflect changes in the legislation or our practices in treating your information.

The latest version will always be available on the website with an Effective Date of such Policy. If you do not agree to the changes made by such updates, you should stop submitting the information and use our services in any way. If you continue to use the Website, it will be deemed as acceptance of the changes to the Privacy Notice.

If there are substantial changes, you will be notified by email or other means of communication.